CreativeOne Portal Content

CreativeOne Wealth ("C1W") is a federally Registered Investment Adviser firm with the U.S. Securities and Exchange Commission ("SEC") and governed by the Investment Advisers Act of 1940. C1W's Compliance Department ensures the Firm adheres to the 1940 Advisers Act and that appropriate internal controls are in place to protect clients. CreativeOne Wealth is not registered with FINRA and is not a Broker/Dealer.

MyCompliance Office ("MCO")

CreativeOne Wealth utilizes MyCompliance as a comprehensive compliance software for IARs to request compliance approval of Outside Business Activites, Political Contributions, Advertisments and much more. If you are unsure what your login credentials are please reach out to compliance@creativeonewealth.com.

Go to MCO

Smarsh Mobile Capture

CreativeOne Wealth utilizes Smarsh Mobile Capture as an advisor to client texting tool. The compliance focused platform quips CreativeOne Wealth with the tools to enhance client relationships, boost efficiency, and mitigate risk amidst increased regulatory scrutiny on unauthorized texting violations. Smarsh Mobile Capture will assign you an Enterprise phone number for the app that you will use to communicate with clients via text.

Account Setup

To get set up with the Smarsh Mobile Capture tool, email the following information to C1W Compliance Team:

Name
Phone number
Email
Operating System (iOS or Android)
Preferred area code for new Smarsh Enterprise Number

The C1W Compliance team will send the information to Smarsh, and Smarsh will set up the account. When account set up is complete, you will receive a welcome email from CreativeOne Wealth Compliance with mobile device application set up instructions.

CreativeOne Wealth also utilizes Smarsh for advisor to client email capture and archiving. If you utilize other advisor to client email and texting capture and archiving tools, please disclose that information by emailing C1W Compliance Team.

Please reach out to C1W Compliance Team with any questions.

~Technology fees will apply

AdvicePay

CreativeOne Wealth utilizes AdvicePay for secure and compliant billing. AdvicePay is an industry leader offering eSignature, payment processing, flexible billing options and more, all while keeping data security as the highest priority.

State Required IAR CE

Select States have implmemented a Continuing Education requirement for individuals registered as a Investment Advisor Representative in that state. IAR CE credits must be earned and reported by the end of each calendar year (your course provider will report the credits on your behalf to the state securities agencies). This is separate and distinct from other Continuing Education you complete for Insurance and Securities.

IARs need to attain 12 CE credits each year (by 12/31) to maintain their IAR registration. A “credit” is a unit that has been designated by NASAA to be at least 50 minutes of educational instruction. The 12 credits must include 6 credits of Products and Practices and 6 credits of Ethics and Professional Responsibility. Please note, the credits must be split this way. If an IAR takes 8 credits of Products and Practice and 4 credits of Ethics and Professional Responsibility, they will not satisfy that year’s requirements even though they attained 12 total credits.

Additional Information

Compliance

Policies

Compliance Manual
C1W’s Compliance Manual is tailored to our specific business and compliance needs. The Manual provide the Firm and its advisors with an awareness and understanding of the requirements
of certain applicable federal securities laws, rules and regulations governing investment advisory activities, and in turn, enable C1W to effectively comply with such requirements.
Compliance Manual
Code of Ethics
C1W's Code of Ethics (the “Code”) sets forth standards of conduct expected for any partner, officer, director (or other person occupying a similar status or performing similar functions), or employee of CreativeOne Wealth, LLC (“C1W'' or the “Firm”), or any other person who provides investment advice on behalf of C1W and is subject to the Firm’s supervision and control. The Code reflects C1W’s and each affiliated individual's fiduciary duty to the Firm’s Clients. The Code also addresses certain possible conflicts of interest and includes affiliated individual's requirement to disclosure personal brokerage accounts for monitoring. The Code should be read in conjunction with C1W’s Compliance Manual.
Code of Ethics
Field Cybersecurity Manual
C1W recognizes and appreciates that our investment adviser representatives (“IARs") own and operate independent financial services practices. We are nonetheless still responsible for ensuring that certain controls and safeguards are in place to reasonably prevent cybersecurity threats to our clients’ non-public information as described above. To this end, we have implemented this Cybersecurity Field Manual that sets minimum cybersecurity measures to be enacted by all CreativeOne Wealth IARs and any Administrative Staff within their office and/or under their supervision who also have access to clients’ non-public information.
Cybersecurity Manual
Approved Financial Advisor Technology Tools
Below are approved technology tools advisors can utilize to support their business. These vendors have undergone complete compliance vendor due diligence review and meet requirements. If a tool is not listed, please contact us for further instructions.

CRM (Client Relationship Management)
Tools for managing client data, interactions, workflows, and communications.
• Redtail
• Wealthbox
• PreciseFP
• HubSpot Sales Hub

Financial Planning
Tools for creating goal-based financial plans, retirement projections, and cash flow analyses.
• MoneyGuidePro
• eMoney
• Asset-Map
• Holistiplan

Portfolio Management & Analytics
Tools for managing client investments, analyzing portfolios, and assessing risk.
• Kwanti
• Betterment Financial

Custodial & Trading Platforms
Platforms for account custody, trade execution, and portfolio reporting.
• Charles Schwab Advisor Center
• Pershing LLC
• Fidelity Brokerage Services LLC
• Sorrento Pacific Financial

Document Management & Cloud Storage
Tools for securely storing, sharing, and managing client documents.
• OneDrive
• Google Drive
• Dropbox
• Egnyte

Compliance & Regulatory
Tools for monitoring and ensuring adherence to regulatory requirements.
• Schwab CT (Schwab Compliance Technologies)

Client Communication & Collaboration
Tools for facilitating secure communication and virtual meetings with clients.
• Microsoft Teams
• Calendly
• Jump

Marketing & Client Engagement
Tools for nurturing client relationships, attracting prospects, and building brand presence.
• Levitate
• Idea Farm Group LLC

Estate Planning
Tools for managing estate planning and legacy strategies for clients.
• Wealth.com
Business Continuity Plan
C1W's Business Continuity Plan ("BCP") is designed to meet its exsiting obligations to clients should there be a significant business disruption. Our BCP addresses safeguarding our employees' lives and firm property; insuring data back up and recovery; restoring mission-critical systems as well as critical regulatory and operational activities. We encourage each Investment Advisor Representative create their own Business Continuity Plan for their independently run office.
Qualifications of Becoming an IAR
Are you wanting to hire an individual to join your office as an advisor. This policy outlines the qualifications and next steps to take.
IAR Policy